Shipping policy

Last updated: 20 October 2026

At Little Hours, we aim to make shopping simple, from choosing your essentials to receiving them at your door.

Free UK Shipping

We offer free standard UK shipping on all orders, with no minimum spend.

There are no additional standard delivery charges for eligible UK orders.

Order Processing

Orders are generally processed within an estimated 1–3 days.

Processing includes preparing and arranging your order for dispatch. Processing time is separate from shipping transit time.

Estimated Shipping Times

Once dispatched, orders have an estimated shipping transit time of 3–6 days, depending on the product.

Some products may have shorter estimated transit times of 3–5 days.

These estimates exclude the 1–3-day processing period.

Delivery estimates are not guaranteed arrival dates. Actual delivery may be affected by carrier operations, public holidays, customs processing or other circumstances outside our reasonable control.

Unless a different delivery period has been agreed, we will deliver orders within 30 days of purchase in accordance with applicable consumer law.

Orders Containing Multiple Products

When you purchase multiple Little Hours products, our fulfilment partner can consolidate eligible items into a single shipment.

We aim to arrange fulfilment efficiently so your order reaches you as conveniently as possible.

Order Tracking

Where tracking is available, details will be sent to the email address provided at checkout after dispatch.

Tracking updates may take time to appear in the carrier's system.

Incorrect Delivery Details

Please check your delivery address carefully before placing your order.

If you notice an error, contact us as soon as possible at LittleHoursuk.com@gmail.com.

We will attempt to assist before dispatch, although changes cannot always be guaranteed once fulfilment has begun.

Delayed or Missing Orders

If your order is delayed beyond the expected timeframe or appears to be missing, please contact us with your order number.

We will investigate the issue with our fulfilment and delivery partners and arrange an appropriate resolution.

Your statutory rights concerning delivery remain unaffected.

Damaged or Incorrect Deliveries

If your order arrives damaged or you receive the wrong product, please contact us promptly.

Photographs may help us investigate the issue, but your statutory rights do not depend on providing photographs.

Please refer to our Refund & Returns Policy for further information.

Optional Parcel Protection — £0.99

At checkout, you can choose to add Parcel Protection for £0.99 per order. This optional service is not selected by default.

Parcel Protection provides priority customer-service handling if your parcel is reported lost or damaged in transit. We prioritise the initial review of your request, any necessary delivery-partner investigation, and assistance with an appropriate refund or replacement.

To request priority assistance, email LittleHoursuk.com@gmail.com with your order number and a brief description of the issue. Photos may be useful for damaged items but are not a condition of your statutory rights.

Priority handling does not guarantee an immediate resolution or a particular outcome. It is an additional service, not a condition of receiving a refund, replacement or other legal remedy.

You do not need Parcel Protection to exercise your statutory rights. Little Hours remains responsible for delivery as required by applicable law, including remedies for qualifying lost, damaged or undelivered orders. Customers who do not purchase Parcel Protection can still contact us for assistance without an extra charge.

For further details, please see the Parcel Protection section of our Refund & Returns Policy.

Contact Us

Little Hours
492F Tampines Street 45, #02-682
Singapore 526492

Email: LittleHoursuk.com@gmail.com